In a world where mobility and flexibility are key to business productivity, Lyria redefines the way companies manage their communications with its virtual PBX. This innovative solution not only integrates fixed and mobile telephony in a single platform, but also introduces deep synchronization with business management systems such as Attendo, allowing for unprecedented traceability and efficiency.
What makes Lyria’s virtual PBX different?
1- Full synchronization between landline and mobile
Unlike other solutions, Lyria turns the mobile into a real extension of the corporate network. This means that there is no difference between a call from a landline or a smartphone: everything is recorded, integrated and traceable within the business system.
2- Unified communications management
With Lyria, companies can manage calls, messages and video conferences from a single platform, eliminating fragmentation between different channels and devices. This integration not only improves the user experience, but also optimizes operational management.
3- Natural voice AI and advanced automation
Thanks to its AI-powered switchboard, Lyria makes it possible to automate customer service with virtual assistants that respond naturally, understanding contexts and offering intelligent responses. In addition, the system learns from each interaction to continuously improve its efficiency.
4- Full mobility without losing traceability
In an environment where teleworking and relocation are increasingly common, Lyria allows employees to access their corporate extension from anywhere, maintaining traceability of calls and guaranteeing the security of communications.
5- Integration with business systems
Lyria is not just a virtual switchboard, but a business solution that synchronizes with tools such as Attendo, ERPs and CRMs. This allows each interaction with customers to be recorded, calls to specific files to be assigned and sales and support management to be optimized.
Who is Lyria designed for?
Lyria’s virtual switchboard is designed for companies in constant mobility, such as:
- Sales and customer service teams, which need a flexible and traceable solution.
- Companies with remote work or distributed offices, which require a unified communication infrastructure.
- Businesses with high interaction with customers, where integration with CRM and ERPs provides differential value.
Conclusion
Lyria is not just a virtual PBX, it is a next-generation business communication solution. Its ability to unite fixed and mobile telephony, integrate with management systems and boost efficiency with AI make it an indispensable tool for any company looking to optimize its communications without losing flexibility. If your company needs more agile, secure and intelligent communication, Lyria is the answer.
